State Farm® Insurance Agent Paul Sagun
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary
May 5, 2026
5
out of
5
rating by Mary
"In addition to significantly better rates than what I was paying, Alex has been so patient and helpful."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville ! "
mark thomas
May 4, 2026
5
out of
5
rating by mark thomas
"Alex was very thorough in explaining my options. He listened to my concerns and did not try to pressure me into anything I was not comfortable with."
We responded:
"mark, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Sagun’s Team here in our Louisville office. "
Brianna Bronaugh
May 4, 2026
5
out of
5
rating by Brianna Bronaugh
"Alex was great! Made everything easy to understand. And was very patient as a lot of times we were playing phone tag. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Allonte Brown
April 30, 2026
5
out of
5
rating by Allonte Brown
"Alex was very helpful and informative when I called earlier today. Paul is awesome!"
We responded:
"We are grateful for your 5-star review, Allonte! Thanks for taking a moment to share your positive rating of State Farm Agent Paul Sagun’s Team here in Louisville . "
Barbara Prado
April 30, 2026
5
out of
5
rating by Barbara Prado
"Es una persona muy amable y responsable con su trabajo"
We responded:
"Thank you for the amazing review, Barbara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
2 shifty
April 28, 2026
5
out of
5
rating by 2 shifty
"Really great service!! Fair prices and all."
We responded:
"2, thank you for your wonderful review of State Farm Agent Paul Sagun’s Team!"
Kevin
April 27, 2026
5
out of
5
rating by Kevin
"Working with Sadie Hazlett in Paul's office was quick and efficient and really defines what customer service is about. Thank you!"
We responded:
"Kevin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Sagun’s Team!"
Regg
April 24, 2026
5
out of
5
rating by Regg
"I’ve been working with Alex and I must say his customer service is OUTSTANDING. I had some stuff I needed in a timely manner not only did he make it happen but he did it with exceptional service . I recommend everyone to do business with him , he really goes above and beyond and I love that . Thanks Alex for all that you do your hard work and dedication doesn’t go unnoticed"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Christina Browning
April 24, 2026
5
out of
5
rating by Christina Browning
"Alex was very helpful & kind"
We responded:
"Christina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Brady Pace
April 21, 2026
5
out of
5
rating by Brady Pace
"I can’t say enough great things about Alex as my insurance agent. From day one, he’s been incredibly friendly and easy to work with—someone who actually makes the whole insurance process feel simple instead of stressful. He’s lightning fast when it comes to responding, answering questions, and getting things done, which is rare and seriously appreciated. What really stands out is how much he’s saved me while still improving my coverage. It feels like he’s always a step ahead, finding better options and making sure I’m fully protected without overpaying. You can tell he genuinely cares about his clients and goes the extra mile every time. If you’re looking for someone who’s knowledgeable, efficient, and truly has your best interest in mind, Alex is the one. I wouldn’t trust anyone else with my insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Sagun’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Shelley Strong
April 21, 2026
5
out of
5
rating by Shelley Strong
"Paul, Sadie and his entire staff are always professional and prompt; we highly recommend them!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville . "
Melanie Garcia
April 20, 2026
5
out of
5
rating by Melanie Garcia
"Alex was very easy to deal with. Took his time to explain everything to me in detail via call and email. Would definitely recommend."
We responded:
"Wow, thank you for the 5-star review, Melanie! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Paula Guisewite
April 18, 2026
5
out of
5
rating by Paula Guisewite
"hav been with this great team ov ppl for many yrs. they explain so I understand..."
We responded:
"Paula, thank you for your wonderful review of State Farm Agent Paul Sagun’s Team!"
Shaneise Walton
April 15, 2026
5
out of
5
rating by Shaneise Walton
"Alex was able to answer any and every question I asked. He was very knowledgeable. Made the process of getting new insurance very quick and easy."
We responded:
"Thank you so much for the 5-stars, Shaneise! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."
Kathryn Housley
April 1, 2026
5
out of
5
rating by Kathryn Housley
"Completely recommend calling for a quote! Sadie was great to speak with and it was an easy process to talk through both home and auto. I would definitely recommend!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Paul Sagun’s Team."
Jade Willis
March 30, 2026
5
out of
5
rating by Jade Willis
"I love how personable the office is. They take the time to explain everything to me, always try to find me the best coverage and pricing. Whenever I call, I don’t have to sit on hold and I’m talking to someone in that office. I don’t have to be transferred to a bunch of different departments. They are always SO fast to respond whenever I text them as well. They even sent me a hand signed Christmas card signed from everyone in the office. It’s the little things that really make this office so special!"
We responded:
"Thanks so much for the fantastic rating, Jade! We are so glad you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. If there is anything we can do for you in the future, just give us a shout! "
Shannon Shelburne
March 30, 2026
5
out of
5
rating by Shannon Shelburne
"Lisa and Alex, love speaking with them! Great customer service skills, polite and there everytime I need something explained to me. They are very knowledgeable and very professional. Paul Sagun, best agent to have chosen!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Sagun’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Jorge Alberto Fong Chacon
March 27, 2026
5
out of
5
rating by Jorge Alberto Fong Chacon
"EXCELENTE"
We responded:
"Jorge, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Sagun’s Team!"
Jason Costa
March 26, 2026
5
out of
5
rating by Jason Costa
"Top notch, always fast on making changes and making sure I have the coverage I need!!"
We responded:
"Thank you so much for the 5-stars, Jason! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."
Tonya Winnett
March 26, 2026
5
out of
5
rating by Tonya Winnett
"Alex was informative and took his time explaining everything to me. Great experience."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville . "
Olivia Hartlage
March 25, 2026
5
out of
5
rating by Olivia Hartlage
"Always very friendly and easy to to do business with. Saddie ( I hope I spelled your name correctly), is awesome always very friendly and makes your experience hassle free. Awesome to do business with. Thank you"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Sagun’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
TheTrijohn
March 20, 2026
5
out of
5
rating by TheTrijohn
"I would highly recommend Paul Sagun insurance. They saved me money on home and auto ."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. "
ryan guelda
March 20, 2026
5
out of
5
rating by ryan guelda
"Recently was in the market for new coverage and can't speak highly enough of how easy the transition was, thanks to Sadie. She identified discounts I didn’t even know I qualified for, and I ended up with better coverage at a lower cost. Truely appreciate the savings and the personalized service she provided."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Paul Sagun’s Team."
Riley Panther
March 20, 2026
5
out of
5
rating by Riley Panther
"Sadie Hazlett is a fantastic agent! Very accommodating and creates a great customer experience!"
We responded:
"Thanks so much for the fantastic rating, Riley! We are so glad you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. If there is anything we can do for you in the future, just give us a shout! "
Robert Antku
March 20, 2026
5
out of
5
rating by Robert Antku
"I’ve had a great experience with State Farm and couldn’t be happier with their service. Their team is always responsive, professional, and genuinely helpful whenever I have questions or need support. They take the time to explain everything clearly and make the process feel easy and stress-free. It’s reassuring to know I’m working with people who truly care about their customers. Highly recommend!"
We responded:
"Robert, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Sagun’s Team here in our Louisville office. "