State Farm® Insurance Agent Paul Sagun
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jessica Wilkins
June 11, 2026
5
out of
5
rating by Jessica Wilkins
"Alex was wonderful. He was so nice and so knowledgeable. And helped me get the insurance I need."
We responded:
"Thanks so much for the fantastic rating, Jessica! We are so glad you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. If there is anything we can do for you in the future, just give us a shout! "
William Maurice Brown
June 11, 2026
5
out of
5
rating by William Maurice Brown
"State Farm has by far the best customer service! I’ve truly enjoyed being a valued member! Great work!"
We responded:
"Thank you for the amazing review, William! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jason Hatcher
June 11, 2026
5
out of
5
rating by Jason Hatcher
"Super helpful, has been responsive to every question or request in a timely manner. I shoped around and their rates where the best i personally found. Would definitely recommend these guys...."
We responded:
"We are grateful for your 5-star review, Jason! Thanks for taking a moment to share your positive rating of State Farm Agent Paul Sagun’s Team here in Louisville . "
Cathy Bryant
June 10, 2026
4
out of
5
rating by Cathy Bryant
"I wanted to put the word out about Sadie at Paul Sagan State Farm Insurance. She has worked tirelessly on my home and auto accounts to assure that the underwriters received information they needed to Discount my policies after some major house repairs. She made a real difference when trying to deal with a big company. Thank you, Sadie. Without you, I might have looked elsewhere but I'm glad I stayed with State Farm!"
We responded:
"Thanks for the 4-star review! We genuinely appreciate your feedback about our Louisville office. If there is anything specific we can do to make your next experience even better, feel free to share, as we are always looking for ways to improve our insurance experience. "
Tamie Atcher
June 9, 2026
5
out of
5
rating by Tamie Atcher
"Very friendly and always asking how they can help.I have Car Insurance with them have for a while and don't won't to use any other companys"
We responded:
"Tamie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Paul Sagun’s Team is just a call or email away!"
Abdoulie Saine
June 5, 2026
5
out of
5
rating by Abdoulie Saine
"Nice people and very professional.Alex is exceptional and always willing to help."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Louisville to know that you had such a wonderful experience with us here on State Farm Agent Paul Sagun’s Team."
Brian Brown
June 5, 2026
5
out of
5
rating by Brian Brown
"Just got off the phone with Alex from State Farm at Paul Sagun Jr’s office, and my rates have significantly dropped, what Great News. We also recently adjusted some coverage I had for personal and B2 Clean Pressure Washing. Alex is very knowledgeable, professional, and a breeze to work with, can’t recommend him and this office enough !!!!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Sagun’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
Amz H.
June 5, 2026
5
out of
5
rating by Amz H.
"We have been with State Farm for years and loved our experience with Paula. She was always super sweet and helpful. Now that she's retired we have been working with Alex and he has also been very helpful. We have had a good experience with State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Melissa Mitchell
June 4, 2026
5
out of
5
rating by Melissa Mitchell
"Alex was exceptionally helpful and provided a great deal of information, ensuring that my requirements were fully satisfied."
We responded:
"Melissa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Paul Sagun’s Team is just a call or email away!"
angie ables
June 2, 2026
5
out of
5
rating by angie ables
"Love this insurance company! It really seems like they care. Love Sadie as well, always glad when she answers my call! 😊 She is always so friendly! Love chatting with her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Paul Sagun’s Team. "
Tyler Cox
May 29, 2026
5
out of
5
rating by Tyler Cox
"I have been using Paul and his team for my Home and Auto insurance for over 2 years now. They have exceptional customer service and always pick up the phone if you have a question. Some of the best rates I found when shopping in the Louisville area as well!"
We responded:
"Thank you so much for the 5-stars, Tyler! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Paul Sagun’s Team anytime."
Candace Thomas
May 22, 2026
5
out of
5
rating by Candace Thomas
"I had a great experience during my recent renewal call with Alex. Alex was friendly, patient, and truly listened to my concerns. He explained everything clearly and quickly, making the whole process easy and stress-free. I really appreciated his professionalism and willingness to help—it made a big difference!"
We responded:
"We appreciate your review, Candace. We are so happy that you had such a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville ! "
Tj Kardashian
May 21, 2026
5
out of
5
rating by Tj Kardashian
"Kind and very professional"
We responded:
"Tj, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Edy Vega Jardines
May 15, 2026
5
out of
5
rating by Edy Vega Jardines
"Muy buena. Muy amable y cordial el agente Alex. Muy buena experiencia."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Paul Sagun’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Louisville ."
Kathy Smearcheck
May 7, 2026
5
out of
5
rating by Kathy Smearcheck
"Extreamly understanding & freindly.."
We responded:
"Thank you so much for the 5-star rating, Kathy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Mary
May 5, 2026
5
out of
5
rating by Mary
"In addition to significantly better rates than what I was paying, Alex has been so patient and helpful."
We responded:
"We appreciate your review, Mary. We are so happy that you had such a wonderful experience with State Farm Agent Paul Sagun’s Team here in Louisville ! "
mark thomas
May 4, 2026
5
out of
5
rating by mark thomas
"Alex was very thorough in explaining my options. He listened to my concerns and did not try to pressure me into anything I was not comfortable with."
We responded:
"mark, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Paul Sagun’s Team here in our Louisville office. "
Bri
May 4, 2026
5
out of
5
rating by Bri
"Alex was great! Made everything easy to understand. And was very patient as a lot of times we were playing phone tag. Highly recommend!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Allonte Brown
April 30, 2026
5
out of
5
rating by Allonte Brown
"Alex was very helpful and informative when I called earlier today. Paul is awesome!"
We responded:
"We are grateful for your 5-star review, Allonte! Thanks for taking a moment to share your positive rating of State Farm Agent Paul Sagun’s Team here in Louisville . "
Barbara Prado
April 30, 2026
5
out of
5
rating by Barbara Prado
"Es una persona muy amable y responsable con su trabajo"
We responded:
"Thank you for the amazing review, Barbara! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
2 shifty
April 28, 2026
5
out of
5
rating by 2 shifty
"Really great service!! Fair prices and all."
We responded:
"2, thank you for your wonderful review of State Farm Agent Paul Sagun’s Team!"
Kevin
April 27, 2026
5
out of
5
rating by Kevin
"Working with Sadie Hazlett in Paul's office was quick and efficient and really defines what customer service is about. Thank you!"
We responded:
"Kevin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Paul Sagun’s Team!"
Regg
April 24, 2026
5
out of
5
rating by Regg
"I’ve been working with Alex and I must say his customer service is OUTSTANDING. I had some stuff I needed in a timely manner not only did he make it happen but he did it with exceptional service . I recommend everyone to do business with him , he really goes above and beyond and I love that . Thanks Alex for all that you do your hard work and dedication doesn’t go unnoticed"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Christina Browning
April 24, 2026
5
out of
5
rating by Christina Browning
"Alex was very helpful & kind"
We responded:
"Christina, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Brady Pace
April 21, 2026
5
out of
5
rating by Brady Pace
"I can’t say enough great things about Alex as my insurance agent. From day one, he’s been incredibly friendly and easy to work with—someone who actually makes the whole insurance process feel simple instead of stressful. He’s lightning fast when it comes to responding, answering questions, and getting things done, which is rare and seriously appreciated. What really stands out is how much he’s saved me while still improving my coverage. It feels like he’s always a step ahead, finding better options and making sure I’m fully protected without overpaying. You can tell he genuinely cares about his clients and goes the extra mile every time. If you’re looking for someone who’s knowledgeable, efficient, and truly has your best interest in mind, Alex is the one. I wouldn’t trust anyone else with my insurance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Paul Sagun’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"